EMAIL SUPPORT

Mail us at below email ids, if you are not our register customer.

PHONE SUPPORT

Call us at below number 24x7, for support keep your ticket number handy.

LIVE CHAT

Chat with our sales/support/billing team. Support are available 24x7.

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SUBMIT A TICKET

The fastest way to resolve your issue submit ticket from client area.

Submit A Ticket

WHATSAPP SUPPORT

Message us at our whatsapp number, by clicking the button below, we're happy to help 24x7.

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Privacy Policy

Acceptable Use Policy

This acceptable use policy (the "Policy") defines acceptable practices for the use of VNET TECHNOLOGIES’s services (the "Service").

Remote Hands Policy

Colocation Customers may request VNET TECHNOLOGIES to perform "remote hands" service on Customer's equipment within the VNET TECHNOLOGIES facilities.

Service Level Agreement(SLA)

This VNET TECHNOLOGIES (Host) Service Level Agreements (SLA) is governed by the customer service agreement or master service agreement (each, an “Agreement”).

Colocation Access Policy

In order to ensure the safety and security of our facility, our clients and their colocated systems,VNET TECHNOLOGIES has specific policies and procedures that all employees, clients and guests must follow.

Terms of Use

VNET TECHNOLOGIES provides its service to you, subject to the following Terms of Service ("TOS"),which may be updated by VNET TECHNOLOGIES from time to time without notice to you.

Privacy Policy

VNET TECHNOLOGIES’s policies and procedures for handling customer information have been created with the understanding that Internet technologies are still evolving and that Internet business methods are continuing to evolve to meet the needs and opportunities of the changing technologies.

Legal Notice

All notices to a party shall be in writing and made either via e-mail or conventional mail; VNET TECHNOLOGIES may broadcast notices or messages through the Service to inform CUSTOMER of changes to the TOS at their discretion, though it is not required, and may broadcast changes to the Service or other matters of importance, which shall constitute notice to CUSTOMER.

Customer Tools

VNET TECHNOLOGIES offers you different tools for testing and analysis.

Click here to download pdf - Download